KR Trucking LLC Privacy Policy
KR Trucking LLC ("Company," "we," "us," or "our") values the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website (the "Site") and our vehicle shipping services. By accessing the Site or using our services, you agree to the terms of this Privacy Policy.
Effective Date: September 23, 2024
1. Information We Collect
KR Trucking LLC collects information necessary to provide you with our vehicle shipping services. The types of information we collect include:
1.1 Personal Information
When you request a quote, book a shipment, or contact us through the Site, we may collect the following personal information:
- Name
- Email address
- Phone number
- Physical address (pickup and delivery addresses)
- Payment information (credit card or bank details)
- Vehicle details (make, model, condition)
1.2 Non-Personal Information
We may also collect non-personal information automatically when you use our Site, such as:
- IP address
- Browser type
- Device information
- Referring and exit pages
- Time and date of visit
- Browsing activity and interactions with the Site
2. How We Use Your Information
KR Trucking LLC uses the information we collect for the following purposes:
2.1 To Provide Services
We use your personal information to:
- Process and manage your vehicle shipment requests
- Generate accurate quotes
- Schedule pickups and deliveries
- Communicate with you regarding your shipment
- Process payments and refunds
2.2 To Improve Our Website and Services
We use non-personal information to:
- Analyze trends and traffic patterns on our Site
- Enhance the user experience and improve our services
- Monitor and improve the security of the Site
2.3 For Communication
We may use your contact information to:
- Send you updates, notifications, and service-related messages
- Respond to your inquiries and provide customer support
2.4 Legal and Compliance
We may use your personal information to:
- Comply with applicable laws, regulations, and legal processes
- Enforce our Terms and Conditions
- Protect the rights, property, or safety of KR Trucking LLC, our customers, or others
3. How We Share Your Information
KR Trucking LLC may share your personal information in the following circumstances:
3.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors
- IT service providers
- Customer support providers
- Web and application development partners who help manage our integrated shipping system
These third-party providers are required to protect your personal information and are prohibited from using your data for any purpose other than providing services on our behalf.
3.2 Third-party Carriers
As KR Trucking LLC operates both as a carrier and, in some instances, as a broker, we may share some of your personal information with third-party carriers when necessary to facilitate the transport of your vehicle. These parties are also required to protect your information and adhere to industry standards regarding confidentiality. Your financial information and your email address remain confidential and protected.
3.3 Legal Compliance
We may disclose your personal information when required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the new owner or acquiring entity.
4. Data Security
KR Trucking LLC takes the security of your personal information seriously. We implement a variety of physical, electronic, and administrative measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These security measures include encryption, secure payment processing, and access controls.
However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Retention of Information
KR Trucking LLC retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing our agreements. Once your personal information is no longer needed for these purposes, we will securely delete or anonymize it.
6. Your Privacy Choices
6.1 Opt-Out of Communications
You may opt out of receiving promotional or marketing emails from KR Trucking LLC at any time by following the unsubscribe instructions included in those emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related emails, such as updates on your shipment or important notices regarding our services.
6.2 Access and Correction
You have the right to access, update, or correct your personal information. If you need assistance accessing or updating your information, please contact us using the information provided in the "Contact Us" section below.
6.3 Request Deletion
You have the right to request the deletion of your personal information under certain circumstances. If you wish to delete your personal information, please contact us, and we will take steps to accommodate your request in accordance with applicable laws.
7. Third-Party Links
Our Site may contain links to third-party websites, services, or applications. Please note that we are not responsible for the privacy practices or content of these third-party sites. When you leave our Site, we encourage you to review the privacy policies of the websites you visit.
8. Children's Privacy
KR Trucking LLC does not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information as soon as possible. If you believe we may have collected information from a minor, please contact us immediately.
9. Changes to This Privacy Policy
KR Trucking LLC reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. Your continued use of the Site or our services after the changes are posted constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.
This Privacy Policy covers all essential aspects of data collection, usage, sharing, and protection, ensuring that customers are well-informed about their privacy rights when using KR Trucking LLC’s services.