KR Trucking LLC Terms and Conditions
Welcome to the KR Trucking LLC website (the “Site”). By accessing and using this Site, you agree to comply with and be bound by the following Terms and Conditions, which govern your relationship with KR Trucking LLC (“Company,” “we,” “us,” or “our”) in relation to this Site and our vehicle shipping services. If you disagree with any part of these terms, please do not use the Site or our services.
Effective Date: September 23, 2024
1. Introduction
KR Trucking LLC, based in Florida, specializes in vehicle transportation services, including cars, SUVs, trucks, motorcycles, boats, and other vehicles, across the 48 contiguous United States. By accessing this Site and/or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We reserve the right to amend these terms at any time, and it is your responsibility to review these terms periodically for any changes.
2. Eligibility
To use our services or access certain features of our Site, you must:
- Be at least 18 years old.
- Have the legal capacity to enter into binding contracts.
- Provide accurate and current information about yourself and your vehicle during the process of requesting quotes, booking shipments, and using our services.
By using this Site and our services, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you must not access or use the Site or our services.
3. Services Provided
KR Trucking LLC offers vehicle shipping services across the contiguous 48 states of the United States. Our services include:
- Car, SUV, Van, Bus, Truck, Motorcycle, Heavy Equipment and Boat Shipping: We transport vehicles using open or enclosed carriers, depending on your preference.
- Specialty Vehicle Transport: We also transport specialty vehicles such as ATVs, UTVs, RVs, and other unique vehicles.
- Door-to-Door Shipping: We offer door-to-door transport services, picking up and delivering your vehicle at the specified locations.
- Expedited Shipping: Customers can opt for expedited services, which prioritize pickup and delivery within a shorter timeframe.
- Broker Services: While KR Trucking LLC primarily operates as a carrier, customers agree that KR Trucking LLC may also act as a transport broker in instances where third-party carriers are used to facilitate the transportation of vehicles.
3.1 Service Limitations
- We do not ship vehicles to Alaska, Hawaii, or outside of the contiguous United States.
- Certain services may not be available in all locations, depending on the accessibility and logistical challenges of a particular region.
4. Use of Our Website
The use of the Site is subject to the following terms:
4.1 Content Ownership
All content on this Site, including but not limited to text, graphics, logos, images, data compilations, software, and materials, is the property of KR Trucking LLC or its content providers and is protected by United States copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or otherwise use any content without prior written permission from KR Trucking LLC.
4.2 Prohibited Uses
You agree not to:
- Use the Site for any unlawful purpose.
- Attempt to gain unauthorized access to any portion of the Site, including any systems or networks connected to the Site.
- Use the Site in any manner that could impair, damage, disable, or overburden the Site.
- Use automated systems such as bots, crawlers, or scrapers to access the Site.
- Interfere with the proper working of the Site.
4.3 User Submissions
Any information you submit through the Site, including quote requests and contact forms, must be accurate, complete, and truthful. You agree that KR Trucking LLC may use the information you provide in accordance with our Privacy Policy.
5. Quotes and Pricing
5.1 Requesting a Quote
KR Trucking LLC offers free quotes for vehicle shipping through our online form or by contacting us directly. When requesting a quote, you must provide accurate and complete information about your vehicle, its pickup and delivery locations, and any special considerations. Our quote process is facilitated by our integrated system, which was developed in partnership with a leading web and application development company to ensure accuracy from the beginning.
5.2 Pricing
The price you are quoted is based on several factors, including but not limited to:
- The distance between pickup and delivery locations.
- The type, size, and weight of your vehicle.
- The selected transport method (open or enclosed).
- The availability of carriers.
- The time of year and current market demand.
Quotes provided are estimates and subject to change based on actual conditions at the time of booking. Any changes to the vehicle’s condition, size, or transport requirements after the quote is provided may result in a change in price.
5.3 No Hidden Fees
KR Trucking LLC prides itself on transparent pricing with no hidden fees. All costs will be disclosed upfront, including any additional fees for services such as expedited shipping or difficult-to-access locations.
6. Booking and Payment Terms
6.1 Booking a Shipment
To confirm a shipment, customers must agree to the final quote and provide any required information, including:
- Accurate pickup and delivery addresses.
- Preferred transport method (open or enclosed).
- Vehicle details, including make, model, and condition.
- Preferred dates for pickup and delivery (subject to availability).
Once confirmed, you will receive a booking confirmation detailing the shipment and payment terms.
6.2 Payment
Payment terms will be specified at the time of booking. KR Trucking LLC may require a deposit or full payment upfront, depending on the scope of the service. Payment can be made by PayPal, credit card, bank transfer, or other approved methods as specified during booking.
Failure to make timely payments may result in the cancellation of the shipment and additional fees.
7. Insurance and Liability
7.1 Insurance Coverage
KR Trucking LLC provides insurance coverage for all vehicles transported by our carriers. This coverage protects your vehicle from damages that occur during transport, subject to the terms and conditions of the insurance policy. You are encouraged to review the insurance policy for details regarding coverage limits, deductibles, and exclusions.
7.2 Customer Responsibilities
You are responsible for ensuring that your vehicle is in operable condition (unless otherwise agreed upon), and you must disclose any mechanical issues or modifications at the time of booking. Failure to disclose such information may result in additional fees or refusal of service.
You are also responsible for preparing your vehicle for transport by removing all personal belongings, cleaning the vehicle for inspection, and ensuring the gas tank is no more than a quarter full.
7.3 Damage Claims
In the unlikely event of damage during transport, you must note the damage on the delivery receipt and report it to KR Trucking LLC within 24 hours of delivery. We will work with you and the insurance provider to resolve the claim in a timely manner. Failure to report damage within the specified timeframe may result in denial of the claim.
8. Cancellations and Refunds
8.1 Cancellation Policy
Customers may cancel their booking prior to the scheduled pickup date. Cancellation requests must be made in writing or by contacting our customer service team. The following cancellation terms apply:
- Before Pickup: If you cancel more than 48 hours before the scheduled pickup, you may be eligible for a full refund, less any non-refundable deposits or fees.
- Within 48 Hours of Pickup: If you cancel within 48 hours of the scheduled pickup, a cancellation fee may apply.
- After Pickup: Once the vehicle has been picked up, no refunds will be issued.
8.2 Refunds
Refunds for canceled shipments will be processed within 10 business days of receiving the cancellation request, subject to the terms of this Cancellation Policy.
9. Disclaimer of Warranties
This Site and our services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. While we strive to provide accurate and reliable information, we do not warrant that the Site will be uninterrupted or error-free, or that the information provided is accurate, complete, or current.
10. Limitation of Liability
In no event shall KR Trucking LLC, its affiliates, or its employees be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or our services, including but not limited to loss of profits, business interruption, or personal injury. Our liability is limited to the amount paid for the service in question, and we shall not be liable for any damages in excess of this amount.
11. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our use of your personal information in accordance with the Privacy Policy.
12. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to These Terms
KR Trucking LLC reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page.